The right decision for your health
With BetterDoc, you can quickly and easily receive a written orthopedic second opinion from experienced specialists based on your medical records – personalized, independent, and transparent.
Your health insurance
and non-binding
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patients supported
Feeling lost and unsure?
Many patients feel the same way
Are you facing orthopedic surgery and unsure whether it's truly necessary? Many procedures can be avoided, as other non-surgical treatments are often available. As a patient, you have the right to a second opinion and the freedom to choose your doctor. Make use of this opportunity: Obtain a written second opinion through BetterDoc and make a confident, well-informed decision for your health.
Fast and Free of Cost
You'll receive your second opinion within a few days – no need to wait for a doctor’s appointment.
Independent Expertise
Experienced specialists review your case using the latest medical knowledge.
Personalized Decision Support
The report outlines clear treatment options – the decision is always yours.
Surgery requires thoughtful consideration
Deciding on orthopedic surgery – whether it involves the knee, hip, or back – is a serious step. Surgical procedures don’t always lead to faster recovery, and potential risks like complications or extended rehabilitation should be carefully weighed. But how can you truly know whether surgery is the right choice? A well-founded second opinion can offer the clarity and reassurance you need.
How to request an orthopedic second opinion
Do you have orthopedic surgery scheduled within the next six months and access to recent medical imaging? If so, you can request a personalized second opinion through BetterDoc. Experienced specialists provide you with an independent assessment of planned procedures – straightforward and without the need for an additional doctor’s visit, based on your existing medical records.
Step by step
to your second opinion
Simply give us a call or request a callback to describe your health situation and your concern.
Send us your records – CT or X-ray images, medical reports – online or by mail.
A specialist examines your case in detail and assesses your treatment options.
As a result, you will receive a well-founded, written second opinion within seven business days – entirely without a doctor’s visit.
More than 100,000 patients
already trust our expertise.
Dr. med. Donata von Dellingshausen
Founder & Medical Director of BetterDoc
The right medical care – for everyone
BetterDoc was founded in 2012 as a family-run company, with one goal: to support patients in navigating health challenges and empowering them to make well-informed decisions for the best possible treatment through objective, transparent information.
Do you have questions about our free service?
You can find the answers here.
In your personal consultation, you have enough time to ask all important medical questions.
The free second opinion service by BetterDoc GmbH is exclusively available to DAK-Gesundheit policyholders. Costs are fully covered by DAK-Gesundheit and verified via your insurance number.
Data protection notice: No health data is shared with DAK-Gesundheit. Only the insurance number is submitted for billing purposes.
By requesting a second opinion from a cooperating physician, you agree to release medical confidentiality for this purpose.
If you have any questions, DAK will be happy to assist you at the following phone number: 040 325 555.
This offer is valid until further notice.
This service is for DAK-insured individuals scheduled for orthopedic surgery. You will receive an objective assessment of whether the procedure is truly necessary – based on your current medical documents.
To qualify, your surgery must be scheduled within the next six months. The medical findings must also be recent (not older than six months) and include up-to-date imaging.
If you don’t have these documents yet, you can request them from your current physician.
We place the highest importance on the secure processing and storage of data. All sensitive data is encrypted. Our security standards are TÜV-certified. DAK-Gesundheit does not receive any health data from the request at BetterDoc.
As part of the invoice verification process, BetterDoc only reports personal data (name, date of birth, address, insurance number) of the insured to DAK-Gesundheit. DAK-Gesundheit checks the accuracy of the data and confirms the eligibility for participation to BetterDoc.
BetterDoc is bound by strict medical confidentiality. We will never share your health information with third parties without your explicit consent.
Your data is also safe with BetterDoc.
This was confirmed by TÜV Saarland during the last system audit. We are GDPR-compliant. BetterDoc is bound by strict medical confidentiality. We will never share your health information with third parties without your explicit consent.
Start your request now
Simply give us a call and tell us about your case.
- Receive a written second opinion in just a few days
- Benefit from independent expertise
- Understand your treatment options – clearly and confidently
Free of cost
through your health insuranceIndependent
committed only to youIndividual
tailored to your concern