General description of the service
The BetterDoc GmbH website allows users to find information about services, get in touch, and submit requests directly online.
Applicable legal requirements
For digital services, the requirements according to Section 14 of the Barrierefreiheitsstärkungsgesetz (BFSG) in conjunction with Section 3 (1) BFSG and the Ordinance on the BFSG (BFSGV) apply.
Supplement to the Accessibility Statement
The accessibility plugin AccessGO (www.accessgo.de) from DGfB Deutsche Gesellschaft für Barrierefreiheit mbH is offered on our website.
This allows users to adapt our website to their individual requirements or preferences.
The settings can be accessed via the AccessGO icon or alternatively via the keyboard shortcut "ALT + 1". All functions can also be controlled using the keyboard.
Among other things, this makes it possible to adjust the following aspects:
Font size
Contrast
Highlighting of links
Activating a screen reader
Use of profiles to activate multiple settings simultaneously.
How accessible is this service?
The assessment is based on a self-evaluation using the AccessGO accessibility tool.
Based on this assessment, the website is partially accessible in accordance with the aforementioned requirements.
Specifically, the following points are not fully compatible with the accessibility regulations applicable to us:
Skipped heading level in the document structure
Redundant adjacent links with the same destination
Use of a <noscript> element on a website
Very small font size for a text element
We are currently planning to implement the removal of these barriers.
Reporting barriers and requesting information on the accessibility of this website
Have you noticed any deficiencies in the accessible access to content on our website or do you have any comments or questions regarding accessible access? Please feel free to contact us at:
BetterDoc GmbH
Kaiser-Wilhelm-Ring 30-32
50672 Köln
Phone: +49 221 5693 5524
Email: info@betterdoc.org
Responsible market surveillance authority
If you believe that this website is not accessible, you can inform us via the address mentioned above.
We strive to answer inquiries within a reasonable period of time.
If you are completely or partially dissatisfied with the response, you can also contact the following authority.
The contact details for the market surveillance authority responsible for us are:
MLBF AöR
Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen
(Market Surveillance Authority of the Federal States for the Accessibility of Products and Services)
Carl-Miller-Str. 6
39112 Magdeburg
Email: kontakt@mlbf-barrierefrei.de
Phone: +49 391 567 6970