Find the right doctor for your health issue.
BetterDoc offers personalized and independent support to help you find specialists in your area. This way, you can find the right doctor for a second opinion, treatment or surgery.
and non-binding
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patients supported
Secure data protection
Who can use BetterDoc free of cost
The use of BetterDoc is free of charge for EGK policyholders with basic or supplementary insurance.
Feeling lost and unsure?
Many patients share this experience
An illness can be overwhelming and finding the right doctor can be challenging. Are you confused by the multitude of doctors online? Unsure who can best help you? You’re not alone: A survey by the Federal Office of Public Health (BAG) shows that over two thirds of the population have difficulties navigating the healthcare system. At the same time, studies also indicate that treatment success is significantly influenced by the choice of doctor. Our experience with over 100,000 patients confirms this:
Half of all
planned surgeries are unnecessary and avoidable.
One in three
diagnoses is corrected by a specialist.
2 out of 3
therapy plans are changed by the specialist.
Your way to the right doctor
Choosing the right doctor is crucial, but finding reliable information about the quality of doctors and clinics is difficult. The solution: BetterDoc. We provide independent, transparent information about suitable specialists for your specific situation, helping you make an informed decision for your health.
Regain your quality of life
Whether it's joint pain, severe cancer and heart diseases, eye problems or other chronic conditions: The correct diagnosis and the right therapy plan are essential for effective treatment. Are you unsure if a recommended therapy is suitable? Do you feel misunderstood? Has no treatment been successful so far? We research suitable doctors for you and support you until improvement is in sight.
Consider operations carefully
Some surgeries are unavoidable, others unnecessary: A surgical intervention can be very stressful for many patients. In such situations, it is beneficial to obtain an independent second opinion from a highly qualified doctor. Is surgery medically necessary in your situation? We help you find a clinic with excellent references. Our research is based on quality data and your personal needs.
Step by step
to the right doctor
Simply give us a call or arrange a convenient call-back appointment to describe your health situation and your concern.
We analyze your information and get back to you if we have any questions. If you wish, you can also speak with a doctor or medical advisor.
Our medical team researches suitable doctors and clinics based on your individual criteria and needs – within 48 hours.
You will receive an objective and transparent overview of suitable doctors. We are happy to discuss the search results with you personally.
When you decide on one of the doctors or clinics, we can help you make an appointment. We are always by your side in case you have any questions.
We accompany you until you are optimally cared for. Your feedback is crucial and helps other patients in their search for a doctor.
More than 100,000 patients
have already found the right doctor with us.
Dr. med. Donata von Dellingshausen
Founder & Medical Director of BetterDoc
The right medical care – for every patient
"As a doctor, I have seen it firsthand in many clinics: The choice of the right doctor greatly influences the treatment and course of an illness. However, for patients, information about the quality of doctors and clinics is often difficult to access and not verifiable."
To support patients in this situation and enable them to make an informed choice with objective and transparent information, BetterDoc was founded in 2012 as a family business. Today, we work with leading health insurance companies in Switzerland and support thousands of patients annually in case of illness.
> 200
200 employees, including doctors, data analysts, and IT experts
> 10
cooperation partners: Half of all Swiss people use BetterDoc free of charge.
> 12
12 years of experience since 2012
The building blocks of the doctor search
for objective and neutral information
The key to a successful specialist search for individual health concerns lies in our medical expertise and a comprehensive database. We cover all regions, specialties and complex diseases by combining quality data on all doctors and clinics in Switzerland.
Qualifications & Certificates
Voluntary support
from 2,500 leading doctors
BetterDoc has its own expert advisory board of 2,500 leading doctors from more than 400 specialties. For complex and very rare diseases, they support us with their expertise and experience on a voluntary basis in researching specialists and clinics. This way, we find the exact right doctor for you.
Do you have questions about our free service?
You can find the answers here.
In your personal consultation, you have enough time to ask all important medical questions.
The offer to use the services of BetterDoc free of charge is aimed exclusively at insured persons who have health insurance with EGK (basic insurance according to KVG or supplementary insurance according to VVG). EGK reserves the right to carry out a corresponding check.
The costs can only be covered by EGK by entering the access code on the website or by providing the access code via the BetterDoc telephone hotline.
Notes on the protection of customer data: EGK does not receive any health data from the inquiry with BetterDoc. As part of the invoice verification process, BetterDoc only reports the insurance number, name and address of the insured person to EGK.
In addition, BetterDoc transmits the imprest register number (ZSR) of the named specialists to EGK in order to activate insured persons with them. A referral from a general practitioner may be required to visit certain specialists.
This offer is valid until revoked.
Whether for back and joint issues, serious heart and cancer conditions or other health problems – BetterDoc is your contact for all medical specialties. We find individually suitable doctors for effective treatment, an independent second opinion or an upcoming surgery. For very rare and highly complex conditions, we even have access to our independent expert advisory board for research. The board consists of 2,500 leading doctors from all medical fields. If needed, these experts support us with their expertise and experience on a voluntary basis in our research. For a written second opinion on an orthopedic condition, give us a call.
The goal of BetterDoc is to support patients in finding individually suitable doctors and clinics. For this purpose, we continuously compile publicly available information and quality data on all doctors and clinics licensed in Switzerland and match them with your personal requirements. As a result of our service, we present this information to you in a transparent, clear and understandable manner. The information includes the doctors and clinics that are suitable for your individual health situation, enabling you to make an informed decision about a doctor. BetterDoc acts completely independently and is only committed to the patients.
Independence is very important for our work. There are no contractual obligations to doctors and clinics, and therefore no financial incentives for BetterDoc to preferentially list certain contacts in the information provided. Likewise, collaborations with insurance companies and employers do not influence our research. We act solely in the interest of the patient and rely on objective quality criteria and experience. Your data is guaranteed to be secure.
Security and data protection are top priorities at BetterDoc. We place the highest importance on the secure processing and storage of data. All sensitive data is encrypted. Our security standards are audited by Swiss Infosec AG.
Your data is safe with BetterDoc.
This is verified by Swiss Infosec AG during regular data protection audits. We are compliant with the Swiss Data Protection Act. Additionally, BetterDoc is subject to medical confidentiality and does share any health data with third parties.
Start your inquiry now and find the right specialist.
Conveniently describe your concern by phone and receive:
- Transparent information about individually suitable doctors and clinics
- A contact person by your side who takes you seriously
- Support with appointment scheduling if desired
Free
via your health insuranceIndependent
committed only to youIndividual
tailored to your concern