Find the right doctor for your health issue.

BetterDoc offers personalized and independent support to help you find specialists in your area. This way, you can find the right doctor for a second opinion, treatment or surgery.

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94 %

recommend us

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> 100,000

patients supported

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Secure data protection

Numerous health insurance companies offer BetterDoc free of charge to their policyholders in order to provide them with the best possible support:
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Navigating the healthcare system

Feeling lost and unsure?
Many patients share this experience

An illness can be overwhelming and finding the right doctor can be challenging. Are you confused by the multitude of doctors online? Unsure who can best help you? You’re not alone: A survey by the Federal Office of Public Health (BAG) shows that over two thirds of the population have difficulties navigating the healthcare system. At the same time, studies also indicate that treatment success is significantly influenced by the choice of doctor. Our experience with over 100,000 patients confirms this:

Half of all

planned surgeries are unnecessary and avoidable.

One in three

diagnoses is corrected by a specialist.

2 out of 3

therapy plans are changed by the specialist.

Your way to the right doctor

Choosing the right doctor is crucial, but finding reliable information about the quality of doctors and clinics is difficult. The solution: BetterDoc. We provide independent, transparent information about suitable specialists for your specific situation, helping you make an informed decision for your health.

For conservative treatments

Regain your quality of life

Whether it's joint pain, severe cancer and heart diseases, eye problems or other chronic conditions: The correct diagnosis and the right therapy plan are essential for effective treatment. Are you unsure if a recommended therapy is suitable? Do you feel misunderstood? Has no treatment been successful so far? We research suitable doctors for you and support you until improvement is in sight.

Before surgical interventions

Consider operations carefully

Some surgeries are unavoidable, others unnecessary: A surgical intervention can be very stressful for many patients. In such situations, it is beneficial to obtain an independent second opinion from a highly qualified doctor. Is surgery medically necessary in your situation? We help you find a clinic with excellent references. Our research is based on quality data and your personal needs.

Operation Beratung Arzt Patientin

Dr. med. Donata von Dellingshausen

Founder & Medical Director of BetterDoc

Porträtfoto Donata von Dellingshausen
BetterDoc – developed by doctors

The right medical care – for every patient

"As a doctor, I have seen it firsthand in many clinics: The choice of the right doctor greatly influences the treatment and course of an illness. However, for patients, information about the quality of doctors and clinics is often difficult to access and not verifiable."

To support patients in this situation and enable them to make an informed choice with objective and transparent information, BetterDoc was founded in 2012 as a family business. Today, we work with leading health insurance companies in Switzerland and support thousands of patients annually in case of illness.

Read more

> 200

200 employees, including doctors, data analysts, and IT experts

> 10

cooperation partners: Half of all Swiss people use BetterDoc free of charge.

> 12

12 years of experience since 2012

How we find the right doctor for you

The building blocks of the doctor search
for objective and neutral information

The key to a successful specialist search for individual health concerns lies in our medical expertise and a comprehensive database. We cover all regions, specialties and complex diseases by combining quality data on all doctors and clinics in Switzerland.

Qualifications & Certificates

The starting point of our research is the areas of focus, qualifications and certificates of doctors and clinics. In addition, we record publications and engagements in professional societies.

Voluntary support
from 2,500 leading doctors

BetterDoc has its own expert advisory board of 2,500 leading doctors from more than 400 specialties. For complex and very rare diseases, they support us with their expertise and experience on a voluntary basis in researching specialists and clinics. This way, we find the exact right doctor for you.

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Quick and easy

Step by step
to the right doctor

1
Non-binding Request

Simply give us a call or arrange a convenient call-back appointment to describe your health situation and your concern.

Patientin sitzt am Computer, Patient steht und telefoniert.
2
Personal Call

We analyze your information and get back to you if we have any questions. If you wish, you can also speak with a doctor or medical advisor.

Patientin telefoniert mit einem Arzt
3
Individual Doctor Search

Our medical team researches suitable doctors and clinics based on your individual criteria and needs – within 48 hours.

Ärzte und medizinische Berater sitzen am Tisch und diskutieren
4
Written Information

You will receive an objective and transparent overview of suitable doctors. We are happy to discuss the search results with you personally.

Patientin sitzt am Computer und liest eine E-Mail mit einem Suchergebnis
5
Optional Appointment Scheduling

When you decide on one of the doctors or clinics, we can help you make an appointment. We are always by your side in case you have any questions.

Patientin und Arzt schütteln die Hände
6
Long-term Support

We accompany you until you are optimally cared for. Your feedback is crucial and helps other patients in their search for a doctor.

Patientin gibt positives Feedback zu ihrem Arztbesuch

More than 100,000 patients
have already found the right doctor with us.

Google Logo4,8
209 reviews
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94 %recommend us
May 2024
Support like I've never experienced before
BetterDoc took care of me until the appointment was scheduled. It was very positive and something I've never experienced before. I recommend turning to BetterDoc when you are looking for a doctor.
I
Iren Sappler
7 reviews written
March 2024
Free service, surgery avoided
Surprisingly good service – for free! It helped me a great deal at finding the right doctor. I was able to avoid surgery because of it.
T
Tom Fuchs
32 reviews written
November 2023
Neutral and helpful contact
The contact was smooth, punctual and helpful. Expressed wishes were considered and suggestions were given. It's good to have such a neutral point of contact when you're unsure.
E
Elfi Holländer
2 reviews written
February 2024
Well-informed choice of doctors
Quick results and high quality choice of doctors near me, who were able to help. Thanks to the medical team.
A
Andre Bizak
1 review written
December 2023
Objective, competent help
I was given alternatives and options. The neutral perspective helped me. The telephone consultation was competent and factual.
J
Joachim Schmitz
2 reviews written
June 2023
Quick and thorough doctor search
The staff informed me excellently. My concern was handled quickly but also thoroughly. Through BetterDoc, I quickly found a competent and good doctor.
B
Beverly Fritsch
1 review written
May 2023
Always in touch and well advised
I feel really well advised. You're not left alone with your problems and always in touch. I'm honestly very, very satisfied. All phone calls were very uplifting.
M
Margitta Mlcoch
455 reviews written
All patient testimonials were independently published by the authors. The reviews were translated from German for your convenience.
customer support better doc
Janina.w-betterdoc
Questions and answers

Do you have questions about our free service?

You can find the answers here.

In your personal consultation, you have enough time to ask all important medical questions.

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aerzte-team@betterdoc.org

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Schedule a callback
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061 551 01 88

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Monday to Friday 9 am – 5 pm

Policyholders of insurance partners use BetterDoc free of charge (participation requirements).

The BetterDoc service is aimed at policyholders of our insurance partners. The individual participation requirements of the respective health insurance company apply.

We are your contact for all medical specialties

Whether for back and joint issues, serious heart and cancer conditions or other health problems – BetterDoc is your contact for all medical specialties. We find individually suitable doctors for effective treatment, an independent second opinion or an upcoming surgery. For very rare and highly complex conditions, we even have access to our independent expert advisory board for research. The board consists of 2,500 leading doctors from all medical fields. If needed, these experts support us with their expertise and experience on a voluntary basis in our research. For a written second opinion on an orthopedic condition, give us a call.

You will receive transparent, neutral information about doctors specifically suitable for you.

The goal of BetterDoc is to support patients in finding individually suitable doctors and clinics. For this purpose, we continuously compile publicly available information and quality data on all doctors and clinics licensed in Switzerland and match them with your personal requirements. As a result of our service, we present this information to you in a transparent, clear and understandable manner. The information includes the doctors and clinics that are suitable for your individual health situation, enabling you to make an informed decision about a doctor. BetterDoc acts completely independently and is only committed to the patients.

BetterDoc acts completely independently and is only committed to the patients.

Independence is very important for our work. There are no contractual obligations to doctors and clinics, and therefore no financial incentives for BetterDoc to preferentially list certain contacts in the information provided. Likewise, collaborations with insurance companies and employers do not influence our research. We act solely in the interest of the patient and rely on objective quality criteria and experience. Your data is guaranteed to be secure.

Your data is safe. Guaranteed.

Security and data protection are top priorities at BetterDoc. We place the highest importance on the secure processing and storage of data. All sensitive data is encrypted. Our security standards are audited by Swiss Infosec AG.

Your data is safe with BetterDoc.

This is verified by Swiss Infosec AG during regular data protection audits. We are compliant with the Swiss Data Protection Act. Additionally, BetterDoc is subject to medical confidentiality and does share any health data with third parties.

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Start your inquiry now and find the right specialist.

Conveniently describe your concern by phone and receive:

  • Transparent information about individually suitable doctors and clinics
  • A contact person by your side who takes you seriously
  • Support with appointment scheduling if desired
  • plus

    Free

    via your health insurance
  • plus

    Independent

    committed only to you
  • plus

    Individual

    tailored to your concern